Use Access Keys to make specific ticket types visible and bookable only to individuals with a code. You can create as many access keys for your event as you would like and can set which of your locked ticket types each code will unlock.
To set up access keys:
1. Log-in to your Universe account, go to your My Events page, and select the event you would like to manage.
2. From your 'Event Manager', select the 'Basic Information' option from the menu down the left side of your screen.
3. Scroll down to the 'What tickets will you offer' section and select the gear icon beside the ticket type you would like to lock.
4. Change the status of that ticket type to 'Locked'. Do this for each ticket type you would like to lock.
Note: To create a new locked ticket type, select the type of ticket you would like to create, enter the details for that rate and change the status to 'Locked' by clicking on the gear icon beside that ticket type to open up additional settings.
6. Before advancing to the next step, click 'Save' in the top left corner of the page.
7. Once saved, select the 'Access Keys' button from the menu on the left side of the page.
8. Click 'Add Access Key', enter the name of the access key, and select the ticket type(s) it will unlock. If you would like to limit the number of locked tickets that can be booked with the access key, enter a number in the limit field.
Tip: Select the 'Import from CSV' option to bulk upload access keys from a CSV document. All codes in your CSV will have the same settings once uploaded. Your CSV should have 1 column containing only access keys names.
9. Save your changes.
Tip: Select 'Copy' to share the link or simply share the access key which can be input at the checkout.
For any further questions, please contact us.